Your Comprehensive Guide to Experiencing Luxury at Simple2Let Serviced Apartments
Are you contemplating a stay at our exquisite serviced apartments in Huddersfield or Halifax? Allow us to guide you through the exceptional experience that awaits at Simple2Let. Our commitment to excellence is not just a promise but a lifestyle we offer to each of our esteemed guests. To assist you in making an informed decision and to ensure a seamless experience, we have compiled a detailed list of frequently asked questions. These address everything from amenities to special requests, giving you a clear picture of the bespoke luxury you can anticipate. Dive into our FAQ section below and step closer to indulging in a stay defined by comfort, convenience, and unparalleled elegance.
What sets Simple2Let’s luxury serviced apartments apart from traditional hotel accommodation?
Simple2Let’s serviced apartments offer a luxurious and modern alternative to hotel stays. With us, you’ll enjoy all the comforts of high-quality hotel accommodation, plus the added benefits of a fully-equipped kitchen/diner, separate bedroom, and spacious living areas. Our apartments are booked on a ‘per room’ basis, providing up to three times the space of a standard hotel room at a much greater value, ensuring both freedom and privacy for a true home-away-from-home experience.
Is parking available at Simple2Let Serviced Apartments?
Absolutely! We offer complimentary, secure on-site parking at all our serviced apartments, ensuring convenience and peace of mind during your stay.
Is internet access available at the apartments?
Yes, we provide free, unlimited Wi-Fi access in all our apartments, ensuring you stay connected at all times.
What facilities can I expect in a Simple2Let apartment?
Our apartments are equipped to make your stay as comfortable as possible. In the kitchen, you’ll find modern appliances including a dishwasher, washer/dryer, fridge/freezer, cooker, and microwave oven, along with all necessary kitchenware. The living area features free Wi-Fi, an LCD TV with Freesat/Freeview, a DVD player with a library, and a stereo/iPod docking station. Additionally, each apartment has individually controlled heating, air conditioning, towels and linen, a hairdryer, and an iron with an ironing board.
How do I receive the keys to my apartment?
To ensure a smooth start to your stay, please contact us at +44 (0)1422 230140 prior to your arrival to arrange a personalized check-in and key collection.
Are there extra charges for children’s accommodation?
Children are warmly welcomed at Simple2Let, with no additional charges. For your convenience, we offer complimentary travel cots and high chairs. Please inform our office prior to your arrival to arrange these amenities.
Does Simple2Let offer corporate rates for business travelers?
Yes, we offer competitive corporate rates for both short and long-term stays, tailoring to the needs of our business clientele. Contact our office at +44 (0)1422 230140 to discuss rates and availability.
What are the check-in and check-out times?
Check-in is available from 13:00 on the day of your arrival, and check-out is by 11:00 on your departure day. We strive to accommodate flexible timing where possible, so please mention your preferences when booking.
Is housekeeping available during my stay?
Yes, our dedicated housekeeping team services all apartments weekly, including a change of bed linen and towels. Should you require more frequent cleaning, this can be arranged for an additional fee.
What is the booking procedure at Simple2Let?
Booking with us is straightforward. A valid credit or debit card is required to guarantee your reservation. While your card will not be charged at the time of booking, we reserve the right to pre-authorize it prior to your arrival. Full payment is required upon arrival, after which we’ll ask for one form of I.D and completion of an arrival form. Our terms & conditions will also be provided to ensure a clear understanding of our policies.
What payment methods are accepted at Simple2Let?
We accept a variety of payment methods for your convenience, including debit or credit cards, cash, and bank transfers.
Can I view an apartment before making a booking?
Yes, we offer viewings depending on the current occupancy. Please contact us at +44 (0)1422 230140 to schedule a viewing at a time that suits you.
Can I place an apartment on hold before booking?
We operate on a first-come, first-served basis. However, in certain circumstances, we may be able to hold an apartment for a short period. Please call us to discuss your specific requirements.
What is the cancellation policy at Simple2Let?
We understand that plans can change. You can cancel your reservation up to seven days prior to your arrival for a full refund. Cancellations made 1-7 days before arrival will not be refunded, and the full payment will be due. We also reserve the right to cancel reservations up to seven days prior to arrival.
Can my company be invoiced for my stay?
Certainly, we can invoice your company directly for your stay. For arrangements, please contact us via email at email@example.com.
What types of credit cards are accepted at Simple2Let?
We accept a range of credit cards for your convenience, including Maestro, VISA, MasterCard, Discover, Diners Club, and JCB.
Can Simple2Let arrange airport transfers?
Yes, we have partnerships with several executive car-hire services and can arrange airport transfers for you at an additional cost.
Is luggage storage available at Simple2Let apartments?
Luggage storage availability varies by location. Please check with our Reservations Team to confirm if this service is available in your specific apartment.
Is there an emergency contact number for Simple2Let?
Yes, for any emergencies, you can reach us 24/7 at +44 (0)1422 230140.
What should I do if I encounter a maintenance issue?
For any non-emergency maintenance issues, please contact us during office hours at the provided telephone number or email us at firstname.lastname@example.org.
Are laundry services available at Simple2Let?
Yes, we offer laundry services at an additional cost. Please contact our Reservations Team for more information.
What if I forget to return my keys upon check-out?
If you forget to leave your keys, please contact our Guest Relations Team as soon as possible for assistance with key return arrangements.
What health and safety measures are in place at Simple2Let Serviced Apartments in response to COVID-19 and other health concerns?
At Simple2Let, we prioritize your health and safety above all. Our properties undergo thorough deep cleaning with effective disinfectants after every stay. Additionally, each property remains vacant for 24 hours between stays to ensure a safe environment. We adhere to strict social distancing guidelines and require face coverings during interactions with our staff to ensure the wellbeing of our guests and employees.
Are the apartments at Simple2Let wheelchair accessible and do they have any special accessibility features?
While we currently do not have apartments specifically designed for additional mobility needs, we offer several ground floor properties with step-free access, complete wheelchair accessibility, and walk-in showers to accommodate our guests comfortably.
Can you provide information or assistance with local attractions and transportation in Huddersfield and Halifax?
Absolutely! Our personalized “meet and greet” check-in service includes expert local guidance from our knowledgeable staff. They are more than happy to recommend top-notch restaurants, bars, places to visit, and local attractions. Be sure to explore our dedicated “Places to Visit” page on our website for a treasure trove of local insights and recommendations.
Can Simple2Let accommodate special requests, such as for specific dietary needs or celebration arrangements?
Yes, we are delighted to accommodate special requests to enhance your stay with us. Whether it’s for dietary needs or celebration arrangements, we can cater to your requirements. Please note that additional fees may apply for these personalized services.
What sustainability practices are in place at Simple2Let Serviced Apartments?
At Simple2Let, we are committed to sustainability and environmental responsibility. Our practices include energy-efficient lighting, water-saving fixtures, and recycling programs. We continuously strive to reduce our carbon footprint and encourage our guests to join us in these eco-friendly initiatives.
Are there any noise policies or quiet hours enforced at Simple2Let Serviced Apartments?
To guarantee a peaceful stay for all our guests, we enforce a strict “quiet hours” policy from 23:00 to 07:00. This ensures everyone can enjoy a tranquil and restful environment during their stay.
Can Simple2Let accommodate group bookings, and if so, are there any special rates or conditions?
We welcome both small and large group bookings. To discuss your specific requirements and inquire about special rates, please contact our office. Please note that we do not accept stag, hen parties, or any type of parties or events to maintain a serene atmosphere for all guests.
How can I provide feedback on my stay or file a complaint if necessary?
We value your feedback immensely as it helps us enhance our services. For any feedback or complaints, please put your thoughts in writing and email us at email@example.com. Our team is dedicated to addressing your concerns promptly and effectively.