Got a question? Find your answer below…
When looking for a place to stay in Huddersfield or Halifax, our guests often have questions about our luxury serviced apartments and what we offer for different visitors. It’s our job to make sure you have the best possible experience, so we’ve put together a list of frequently asked questions to help you see what’s in store from our serviced apartments.
What is the difference between a serviced apartment and hotel accommodation?
Stay in one of Simple2Let’s luxury serviced apartments which is the modern alternative to staying in a hotel. You’ll enjoy all of the comforts of quality hotel accommodation with the benefit of kitchen/diner, separate bedroom, spacious living accommodation plus the freedom, privacy and security of a home from home.
Our serviced apartments are booked on a ‘per room’ basis rather than ‘per person’ so not only do they offer up to three times the size of a hotel room but they are considerably much better value
What facilities are available in the apartments?
You’ll find the following in all our apartments:
In the kitchen: dishwasher, washer/dryer, fridge/freezer, cooker and microwave oven and all the kitchenware, cutlery and crockery you’ll need.
In the lounge: free Wi-Fi, DVD Player & DVD library, LCD TV, Freesat/Freeview, stereo/iPod docking station
You’ll also find individually controlled heating systems, towels and linen, air conditioning, hairdryer, an iron and ironing board.
Do we pay extra for children's places?
No, children are welcome at all our apartments and there’s no additional charge. We can also provide travel cots and high chairs free of charge, please call the office prior to your arrival to arrange this
What are the arrival and departure times?
Check in time is from 1pm on the day of your arrival and we ask that you check out by 11am on your day of departure. However, we are flexible on check in and check out times and we will try to accommodate your needs so please ask at time of booking.
Is Housekeeping available?
Yes, our dedicated housekeeping team service all apartments weekly, this includes changing all bed linen and towels. Extra cleaning is available at a small additional charge.
What is your booking procedure?
All reservations must be made with a guaranteed valid credit or debit card. Your card will not be charged when you make your booking, however we reserve the right to pre-authorise your card before your arrival. Full payment for your chosen apartment is required upon arrival.
When you arrive, we’ll ask you to provide 1 form of I.D, the registered guest will be asked to complete a booking form and our full terms & conditions will be provided
That’s it! We’ll make sure you have everything you need before leaving you to settle in.
Can I place an apartment on hold before I book it?
We operate a first-come, first-served policy. However sometimes we are able to place an apartment ‘On Hold’ for a short period of time. Please call our office on: 01422 230140 to discuss your requirements.